Support

Last updated: October 23, 2026

If you have a problem, a question or an idea about MovieCatch, write to us. We usually reply within two working days.

Contact us

Email cemreonurb@gmail.com. If you are reporting a bug, include your device, the app version (at the bottom of the Profile tab) and what happened.

Cancel Premium

On iPhone, go to Settings > your name > Subscriptions > MovieCatch. On Android, open Google Play > your profile > Payments & subscriptions > Subscriptions.

After you cancel, Premium stays on until the end of the period. Payments and refunds are handled by Apple or Google.

Restore purchases

On a new device or after reinstalling, sign in with the same account, open the Premium screen and tap “Restore purchases”.

Report a review or a person

Tap the three dots next to a review and choose “Report review”. The same menu lets you block the person. We review reports within 24 hours.

You can manage the people you blocked in Profile > Blocked people.

Delete your account